Privacy Promise
We want you to rest assured that your data is always respected as it represents who you are. We will never sell or pass your data to third parties and only will use the information you provide to us, safely, securely and only to communicate with you about our projects or services.
Who is Responsible?
Tack Room Trading Ltd is responsible for all your data that is stored on our website.
What Personal Data Do We Collect?
We will collect the following data from our website users.
Members
| Type | Reason |
|---|---|
| Name | We need to know your name so we can address you on the system as well as for accountancy and billing purposes. |
| Full Address | We need to know your full address for accountancy and billing purposes. |
| Company Name | This information will be required for your web store account on our website and if you are purchasing advertising spaces. |
| Phone Number | This information will be required for your web store account. |
| Email Address | This information will be required for your web store account. |
| Location | To understand where our visitors are coming from and give insight on ways to improve the website for that geographical location. |
| Time & Date | This information allows us to identify the best time of the day that users are visiting the website. This information allows us to understand and tailor premium advertising slots. |
| Device | This information allows us to understand the device our visitors are using. This will help us enhance the website to better aid these visitors. |
Non-Members
| Type | Reason |
|---|---|
| Location | To understand where our visitors are coming from and give insight on ways to improve the website for that geographical location. |
| IP Address | |
| Time & Date | This information allows us to identify the best time of the day that users are visiting the website. This information allows us to understand and tailor premium advertising slots. |
| Device | This information allows us to understand the device our visitors are using. This will help us enhance the website to better aid these visitors. |
Sensitive Data
We do not collect or store any sensitive data on our systems.
How We Use Your Data
To communicate with you. We use the contact details that you have provided so we can communicate with you with enquiries, orders, updates, and collecting payments.
To improve your website experience. We use your data to tailor our services to your needs and preferences to provide you with the best possible customer service and product solutions. We may obtain information on how you found us, which services you searched for in order to understand your preferences and also gain insight. We may collect your location, device you are using, the time and date, all to which will help understand how our customers use the website that will help us to improve our services.
To inform you about news and offers. If you are happy to receive marketing communications, we will provide you with news or offers that may be of interest. If you do not want to receive marketing communications from us can also choose to opt out from receiving marketing communications at any time, by clicking on the relevant unsubscribe link at the bottom of any marketing related email you may receive from us.
Cookies & Tracking
At this moment in time, we only use Google Analytic tracking cookies which track your location, device, screen size, and how long you stayed on the website. This helps us to improve our website and understand which devices are being used, and which page has the most visit which we can then use to improve our site and your experience. We may also track our visitors location, time and date to analyse the impressions of adverts that our clients display on the website.
Storage & Security
All your data is securely stored on encrypted cloud based servers, with PIN and 2Factor Authentication for access.
Data Management
Only directors have access to your data. No other member of staff view, download, or copy any of your data.
You can request a copy of the data that we hold at any time. Please email your request to us. We will action this within 24 hours, which gives us time to collage, and provide the information in a secure encrypted password protected zip file which can be transmitted or posted to you at no cost.
You have the right to request a full deletion of your data that we hold. Please send your request to us and we will action your request with no cost involved. We will do this within 24 hours of your notice. This gives us the time to full remove all traces of your details.